Contact Us

Building and Safety Standards Branch:

Building and Safety Standards Branch
Office of Housing and Construction Standards
Ministry of Energy and Mines
PO Box 9844, Stn Prov Govt
Victoria, BC V8W 9T2

Phone: (250) 387-3133
Fax: (250) 356-9377
Email: Building.Safety@gov.bc.ca

Code Inquiries:

For frequently asked BC Building Code questions, please refer to this link: building/code_questions/index.htm

Phone: (250) 387-3133
Fax: (250) 356-9377
Email: codequestion@gov.bc.ca


Housing Policy Branch:

Housing Policy Branch

Office of Housing and Construction Standards
Ministry of Energy and Mines
PO Box 9844 Stn Prov Govt
Victoria BC V8W 9T2

Phone: (250) 387-6467
Fax: (250) 356-8182
Email: housing.policy@gov.bc.ca

Residential Tenancy Branch

To speak to an Information Officer or listen to our recorded information line call:

  • Lower Mainland: 604-660-1020
  • Victoria: 250-387-1602
  • Elsewhere in BC: 1-800-665-8779
E-mail: HSRTO@gov.bc.ca

For Office locations, please visit the RTB website at: www.rto.gov.bc.ca