When must the landlord return my security or pet damage deposit?

Use this calculator to determine when the landlord must either initate the return of the security or pet damage deposit or obtain permission from the tenant or apply to the Residential Tenancy Branch to keep it. A landlord cannot request a security deposit or pet damage deposit in a manufactured home park tenancy.

IMPORTANT: A tenant or landlord can lose their rights to the deposit(s). Learn more about losing the right to desposit(s).

To use this tool, you must have the following information:

  • the date the tenancy ended;
  • when the tenant gave or sent the landlord their forwarding address in writing; and
  • how the tenant provided their forwarding address to the landlord.
Hidden Print Bullet Tell us the date the tenancy ended or will end.
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Tenancy ended
Future date not allowed
Past date not allowed
Hidden Print Bullet Did the tenant provide the forwarding address to the landlord (or landlord's agent)?
Address provided
No address provided
Hidden Print Bullet Tell us the date the tenant gave or sent the landord (or landlord's agent) their forwarding address in writing.
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Accept
Provided
Future date not allowed
Past date not allowed
Hidden Print Bullet How did the tenant provide their forwarding address to the landlord (or landlord's agent)?
On the door
In mail slot / box
Sent via mail
In person
By email
Fax
Other
Return deadline
SEPTEMBER
16
2015
OVERDUE
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